February 2017, Part II


February 2017, Part II



Celebrating Black History Month In The Service Industry. This February, Path Forward is celebrating Black History Month by highlighting key facts about African Americans working in the service industry and showcasing individuals who have found opportunities in restaurant and retail stores, such as JCPenney CEO Marvin Ellison. Prior to becoming a Fortune 500 CEO, Ellison started his career in retail by working at Target as a part-time security guard during college in order to pay for books. This experience provided him with first-hand view of how retail works and influenced the management style that he uses to lead the company today.


Tops Markets President Reflects On Service Sector Start. In a recent Q&A featured in The Buffalo News, Tops Markets’ President and COO John Persons shared how he rose through the company ranks, where he started out “wrangling shopping carts” in high school. He credits Tops’ development programs, which provided him with a mentoring opportunity and access to formal education, as an important factor in his career success. “One of the great things about our organization is we’re able to develop people to fit our needs and we do it by allowing people to do different jobs,” he explained. “They may be in marketing one day, they may be in merchandising the next, they may be in store retail, so we love to have people take on different roles and responsibilities that help them grow and learn more about the business.”


Starbucks Partnership Helping Students Gain Real-World Job Skills. WSLS News 10 reports that Starbucks has recently implemented a partnership with Salem High School in Virginia, which helps nearly a dozen special education students “gain skills beyond the classroom.” Starbucks provides everything from cups to coffee to cream for the program, and the students deliver coffee to more than 60 regulars and last-minute orders every week. Salem High School Principal Scott Habeeb explained: “This allows students who need job skills to learn some very transferable skills that they can actually take into the marketplace with them after high school. This gives students an opportunity to be an integral part of our school life.”


Restaurant Employee: “If You Love Your Job, You Never Work A Day In Your Life.” The Norwich Bulletin recently profiled Brenda Eastman, a single mother who turned to a waitressing job at Foxwoods Casino as a way to find stability and an opportunity to have a long-term career. 25 years ago, Eastman started as a waitress at the casino’s Al Dente Restaurant, pitching in at Pequot Grill after her first shift ended at 4 a.m. Now, she works at the casino’s Cedars Restaurant, which offers her benefits, such as a 401(k), health insurance and vacation time. Eastman is enjoying every minute of it: “If you love your job, you never work a day in your life,” she said.


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