In the News

With summer around the corner let’s rethink how our society views service sector jobs (The Hill, June 8, 2017)

New Valley Junction Restaurant to Offer Homeless Job Training (WHO, April 3, 2017)

Service industry gives women a path to opportunity (Crain’s Cleveland Business, March 28, 2017)

New Beginnings (Tasting Table Magazine, March 27, 2017)

94-year-old woman celebrates 44 years working at McDonald’s (ABC, March 26, 2017)

These Chefs‘ First Kitchen Jobs Made Them Who They Are Today (Bon Appetit, March 9, 2017)

All Fired Up: Women Are the Rising Stars of the DC Food Scene (On Tap Online, March 4, 2017)

Bloomingdales, Altar’d State share associate training success stories (Retailer Customer Experience, February 28, 2017)

Barista in training through Stepping Stones (DC Courier, February 26, 2017)

Restaurant apprenticeship program underway (Nation’s Restaurant News, February 21, 2017)

Workers’ gamble on Foxwoods paid off 25 years ago (The Bulletin, February 12, 2017)

Chicago Black Restaurant Week, starting Sunday, offers discounts at black-owned restaurants (Chicago Tribune, February 7, 2017)

Salem High and Starbucks partnership helping students gain real-world job skills (WSLS 10, February 6, 2017)

John Persons reflects on journey from wrangling carts to Tops president (The Buffalo News, January 30, 2017)

The service sector is a great place to begin a career. It’s where I got my start 50 years ago (BDN Maine, January 23, 2017)

Retail group launches training for entry-level job seekers (AP, January 14, 2017)

Commentary: Restaurants serve up success for Missouri (St Louis Business Journal, Jan 12, 2017)

Restaurant job helps North Charleston man succeed after homelessness (The Post & Courier, December 29, 2016)

How Shark Tank’s Daymond John Built Fubu While Working at Red Lobster (Fortune, December 27, 2016)

Along With Mouthwatering Platters, The Halal Guys Plans To Offer Real Career Pathways at Its Halsey Street Location (Brick City Live, December 19, 2016)

Letter: Service industry deserves thanks (The Columbus Dispatch, December 19, 2016)

Seasonal hiring provides boost to employers and workers alike (By Vic Allred, Kansas City Star, December 14, 2016)

New restaurant Comal serving up job training and hope for Denver women (Denver Channel 7, December 12, 2016)

Free culinary training helps fill restaurant staffing shortage ( By Sacha Pfeiffer, Boston Globe, November 28, 2016)

‘Soft skills’ increasingly in demand among employers (By William Thorton,, November 28, 2016)

Black Friday deals pulled in more shoppers, with record amounts spent via the Web (By Javier David, CNBC, November 28, 2016)

First Jobs A Critical First Step To A Successful Career (By Bill Thorne, November 21, 2016)

Serving In The Military Serves As Foundation For Success (By Peter J. Mihajlov, Huffington Post, November 11, 2016)

My First Job (By Mayor Marty Walsh, Medium, October 27, 2016)

Cibo chef makes successful return to the kitchen after five-year hiatus (By Dan Gigler, Pittsburgh Post-Gazette, October 19, 2016)

How Did Walmart Get Cleaner Stores and Higher Sales? It Paid Its People More (By Neil Irwin, The New York Times, October 15, 2016)

Miss Betty retires from J.C. Penney after 67 years (By Vickki Dozier, Lansing State Journal, October 12, 2016)

Family Sends Pizza Delivery to Check on Grandma After Hurricane (By Catherine Thorbecke, ABC News, October 12, 2016)

Obama: ‘My Brother’s Keeper’ will benefit US economy (AP, October 11, 2016)

The Thing About #FirstJobs?: They’re Good for Young People and Good for Business (By Jeffrey Zients and Valerie Jarrett, The White House Blog, October 11, 2016)

Former dishwasher wants to save Carnegie Deli from closing (By Gabrielle Fonrouge, New York Post, October 3, 2016)

College Professors Go Back To School To Learn About Retail (By Ellen Davis, NRF, October 3, 2016)

Starbucks to open new job training cafe for young workers in Long Beach (By Andrew Edwards, The Press Telegram, September 29, 2016)

Proposed Federal Bill Would Create New Job Programs for Opportunity Youth (By Sarah Barr, Youth Today September 23, 2016)

Hispanic Heritage Month: Meet the Rising Latino Food Stars (NBC News, September 19, 2016)

Selling a Big Chain to Locals (By Bourree Lam, The Atlantic, September 15, 2016)

Women in Business Q&A: Eileen Fisher, Founder & Chairwoman, Eileen Fisher Inc (By Laura Dunn, Huffington Post, September 14, 2016)

Celebrating The Service Industry (Buzzfeed, September 1, 2016)

The Value of Service Sector Summer Jobs (By Cicely Simpson, Medium, May 13, 2016)

Atlanta chef honored with one of eight national awards (By Yvonne Yusel,, March 10, 2016)

National Restaurant Association Educational Foundation Recognizes Exceptional Restaurateurs as 2016 Industry Award Winners (March 8, 2016)

America’s restaurants, beyond the campaign photo op (By Cicely Simpson, The Hill, March 8, 2016)


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